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Bilingual Case Manager- Indvidual Hybrid

Catholic Charities of the Archdiocese of Washington

Job description

ORGANIZATION OVERVIEW: At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment and adult education, legal and financial services, health care, food assistance, shelter and housing, developmental disabilities and prison outreach can make a profound difference in the lives of many. Through more than 50 programs across the district and five surrounding counties, Catholic Charities is opening doors to help and hope. At CCADW, we continue to build an inclusive culture that celebrates a diverse workforce. We offer so much more than just a job. We offer careers. We take pride in our “promote from within” culture. We offer professional development, a comprehensive benefits package, a hybrid work model with both remote and in-office work, and a passion for building and motivating world class, high performing teams. Explore your career opportunity with Catholic Charities. Join us in Inspiring Hope and Building Futures. 

Catholic Charities of the Archdiocese of Washington values the safety of our employees, our clients, and our visitors. In support of these values, if you are selected for this job, you must be fully vaccinated against COVID-19, except when vaccination is not medically advised or violates your sincerely held religious beliefs. If you are invited to join our team, you must submit proof that you are up to date with your COVID vaccinations, including the booster dose or you must request an exemption from your representative. New employees must either provide proof of vaccination or be granted a medical or religious exemption before working with Catholic Charities of the Archdiocese of Washington. 

JOB SUMMARY: The Bilingual Case Manager provides direct management services including identifying client needs and coordinating community resources. Must be able to communicate verbally and in writing English to Spanish and Spanish to English. Provides a variety of individual and/or group supportive services that address both short-term and long-term client needs.


  • Interviews clients for direct service needs, develop a case plan with the client including written short-term and long-term goals and tasks. Makes referrals as needed.
  • Reevaluates goals with clients at regular intervals.
  • Facilitates individual and group meetings as needed.
  • Serves as a member of the multidisciplinary case team.
  • Collaborates with other disciplines including substance abuse, legal, medical, educational, vocational, mental health professionals and other service providers.
  • Makes appropriate referrals for emotional, substance abuse, legal, medical, dental, educational recreational, vocational, employment and housing needs.
  • Creates and maintains case records, including, but not limited to legal documentation, assessments, case notes, case plans, service updates, court reports, medical reports, referrals, discharge summaries, visitation records and educational information.
  • Enhances the client environment by creating a hospitable and customer-oriented facility.
  • Completes reports and maintain statistical data, meets programmatic, documentation and other performance standards, on an on-going basis.


  • Bachelor’s degree in human services or related field required.
  1. Social work degrees, social work licensure in the appropriate jurisdiction is required.
  2. Professional counseling degrees, professional counseling licensure in appropriate jurisdiction is required. Minimum of a year experience working with at risk clients in a direct service setting required.
  • Minimum of two years’ experience working with clients who have a history of homelessness, with some knowledge of addiction and mental health issues preferred.
  • Valid local Driver’s License and clean driving record required.


  • Excellent communication both verbal and written in English and Spanish.
  • Organizational skills and ability to multi-task.
  • Ability to work effectively with external agencies.
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