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Case Manager I, Senior Case Management

Catholic Charities, Diocese of Joliet

Job description

In the Case Manager I, Senior Case Management role, you will provide case management services to seniors in an office or field-based setting in order to make a positive difference in others’ lives while promoting their independence.

If you desire to work in position with wonderful growth potential in which you can make a lasting change in the lives of others, then we encourage you to apply today.


  1. Operates as a member of the program team, provides intake, screening, assessment, case planning, crisis intervention and case management services in an office or field based setting.
  2. Completion of in home assessments to link clients with needed in home service and support.
  3. Proper follow up with clients to make sure needs are being appropriately met.
  4. Appropriate termination and follow up when cases are closed.
  5. Entry of data as required by funding and governing bodies.
  6. Other duties as assigned within the scope of this position.


  1. Provide short-term case management services in an office or field-based setting.
  2. Following program guidelines, conduct comprehensive needs assessments.
  3. Determine eligibility for services including state, federal, and local programs.
  4. Establish if indicated, a written care or treatment plan with the client and family to enable the client to live with maximum possible independence.
  5. Provide active intervention and advocacy on behalf of the client to access necessary services from state, federal, and local programs.
  6. Complete monitoring and follow up with client as required by program or funding source.
  7. Create and maintain confidential case records. Meet or exceed all program, funding source, and/or assessment standards related to case documentation.
  8. Complete all Agency, program and other required reporting or documentation in an accurate manner according to required timeframes.
  9. Maintain a cooperative working relationship with service providers and community organizations to meet client needs.
  10. Conduct educational presentations for professional and community groups as assigned.
  11. Maintain required certifications, including the completions of any recertification or annual training requirements.
  12. Possess the ability to work independently and as part of a team, bringing concerns or challenges regarding complex issues to the attention of direct supervisor.
  13. Coordinate work schedule for adequate program coverage and utilize agency time and resources effectively.
  14. Attend training, staff and team meetings.
  15. Acts as an Agency ambassador in communities served.


  • Work/Life Balance Time-off: 12 Holidays – 15 Days’ Vacation -3 Personal Days-9 Sick Days
  • Medical/Dental/Vision Health Insurances
  • Flexible Spending Account
  • Long-Term Disability and Life Insurance
  • 403B Retirement Plan with employer contributions
  • Employee Assistance Program (EAP)
  • Short-term Disability Insurance
  1. A Bachelor’s degree is required for this position with preferences in areas of social work, psychology, or related field. All degrees must come from a regionally accredited education institution which has U.S. Department of Education approval.
  2. Minimum of three (3) months experience in a related field is required.
  3. Experience in program specific population is preferred.
  4. Must demonstrate fundamental communication and problem solving skills.
  5. Must demonstrate the ability to work independently and respond quickly and appropriately in times of crisis.
  6. Ability to relate well to individuals with disabilities and older individuals respecting their privacy, dignity, and right to self-determination.
  7. Demonstrated ability to work effectively and constructively with persons from all racial, diverse cultures, family systems, and social backgrounds.
  8. Proficiency in the use of Microsoft Office applications including Outlook, Word, and Teams.
  9. Strong verbal and written communications skills.
  10. Passage of complete background clearance, physical and Tuberculosis (TB) Test.
  11. Catholic Charities, Diocese of Joliet, has adopted and follows the Codes of Ethics established by Catholic Charities USA, the National Association of Social Workers and the American Psychological Association. As an employee of the Agency you are expected to support these codes to the extent doing so is consistent with and allowed by applicable law.
  12. A valid driver’s license, reliable means of transportation and proof of liability insurance is required.
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