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Case Manager (School Impact)

Catholic Charities of the Archdiocese of Washington

Job description

ORGANIZATION OVERVIEW: At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment, and adult education, legal and financial services, health care, food assistance, shelter and housing, developmental disabilities and prison outreach can make a profound difference in the lives of many. Through more than 50 programs across the district and five surrounding counties, Catholic Charities is opening doors to help and hope. At CCADW, we continue to build an inclusive culture that celebrates a diverse workforce. We offer so much more than just a job. We offer careers. We take pride in our “promote from within” culture. We offer professional development, a comprehensive benefits package, a hybrid work model with both remote and in-office work, and a passion for building and motivating world-class, high-performing teams. Explore your career opportunity with Catholic Charities. Join us in Inspiring Hope and Building Futures.

Catholic Charities of the Archdiocese of Washington values the safety of our employees, our clients, and our visitors. In support of these values, if you are selected for this job, you must be fully vaccinated against COVID-19, except when vaccination is not medically advised or violates your sincerely held religious beliefs. If you are invited to join our team, you must submit proof that you are up to date with your COVID vaccinations, including the booster dose or you must request an exemption from your representative. New employees must either provide proof of vaccination or be granted a medical or religious exemption before working with Catholic Charities of the Archdiocese of Washington.

JOB SUMMARY: The Case Manager provides direct case management and support services to eligible Refugee Student Impact Program (RSIP) students defined in select funding agreements in accord with best practice standards, contract and grant requirements, and Agency practices and procedures. The position performs individual refugee student school impact case management services, conducts community outreach, and maintains collaborative relationships with all stakeholders.


  • Perform individual case management supportive services through:
  1. Develop a work plan consulting parents and students including school counselors and teachers to follow up on students’ academic and vocational performances.
  2. Conducting needs assessments with parents and students to subsidize the cost of school materials such as uniforms, student bags, exercise books, pens, pencils, etc.
  3. Assist parents and councilors with conflict mediation and resolution between students, students, and teachers or parents and teachers to ensure students’ goals are not disrupted.
  4. Refer parents to a parenting class and conduct meetings with the parents whenever it is necessary.
  5. Assist in identifying free or paid summer programs, after-school tutorials, and support to ensure high school completion.
  • Conduct outreach through:
  1. Prepare and submit qualitative and quantitative reports according to the deadline of the Agency and funder.


  • Associate degree; studies in education, teaching, English language acquisition, or a similar field.
  • One (1) year of experience working with students; public school or ELL experience.


  • Fluency in written and spoken English, bilingual ability preferred in Dari/Pashto, French, Spanish, Amharic.
  • Cross-cultural understanding and strong communication skills, both written and verbal.
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