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Clinical Outreach Case Manager – Northside Chicago


Job description

The Community Support Specialist provides direct service to clients through individual and group counseling/therapy, vocational support, crisis intervention, and psycho-social rehabilitation. They identify risk factors related to release and develop relapse prevention plans and strategies.


  • Develops and reviews members’ care plans by identifying goals, objectives, and specific mental health services needed.
  • Teaches members independent and community living skills, such as housekeeping, meal preparation, coping skills, etc.
  • Provides support to members with collateral social service agencies and the community.
  • Documents services provided in an Electronic Health Record in a timely manner.


  • Candidates must be at least 21 years of age and have:
  • High school diploma or GED certificate with 5 years of supervised job-related experience in the field of social services OR  Bachelor’s degree in Psychology, Social Work, or related field


  • Daily access to a personal vehicle
  • Valid driver’s license
  • Willingness to provide transportation for members of the program
  • Must obtain and maintain liability car insurance of:
    • $100,000 per person bodily injury
    • $300,000 per accident
    • $100,000 property damage 
    • *COVID-19 Note: In the spirit of caring for one another and our community, please note that upon accepting an offer of employment from Thresholds, you will be required to share proof of a COVID-19 vaccination and booster upon eligibility.  You may apply for a Medical or Religious Exemption in compliance with applicable laws and regulations.


  • Generous Paid Time Office Policy (Vacation, Sick, and Personal Days)
  • 4 Medical Insurance Plans
  • Dental Insurance
  • Vision Insurance
  • 403(b) with 3% employer match
  • Mileage Reimbursement
  • Public Service Loan Forgiveness
  • Supervision for Clinical Licensure at no cost (LSW, LCSW, LPC, LCPC)



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