The Assistant Director of Community Services is responsible for supporting the Community Services Division Director to assure the Community Services Performance Standards are met daily. This position will oversee assigned Community Service teams to ensures program compliance with laws, policies, and standards for clients, staff, funders, training and technical assistance, and all other specialties related to comprehensive services. This position works collaboratively with the Community Services Division Director to build a culture of excellence and accountability. The position operates under general supervision with wide latitude for the use of independent judgment, discretion, and initiative.
This position will ensure delivery of assigned duties and program services in accordance with the Agency Vision, Mission, and Values and applicable program contracts, manuals, and guidelines.
The job description may be viewed at https://ccrpc.org/jobs/job-descriptions/.
Hours: 8:00 a.m. – 4:30 p.m., M-F (Flexibility is necessary to support the goals of the Community Services Team.)
Status: Full-Time (37.5 hours per week)
Pay Grade: Exempt/9
Starting Wage: $36.21 – $40.00
- Master’s degree in related field with five years of work experience supervising and managing multiple service human service programs; coursework in planning and administration in budgeting, staffing, and employee relations or documented work history to support the skill and ability.
- Three years of leadership experiences in management.
- Minimum of five years of professional experience within social/ human services or related field.
- Previous experience with culture management and inclusion initiatives preferred.
- Experience working with diverse populations preferred.
- Respect for the principles of Equal Employment Opportunity and Americans with Disabilities Act.
- Ability to pass criminal background check.
- Skills in supervision, training, and program evaluation.
- Ability to understand the vision, mission, and values of CCRPC and act as a team member of the organization to implement in everyday work.
- Ability to communicate effectively in writing to develop competitive grant applications, grant management, and execution of the grants.
- Ability to write clear, concise defined goals, identify problems and develop creative solutions.
- Possess strong skills in the use of common office software for word processing, spreadsheets, and databases.
- Ability to learn the use of web-based systems.
- Ability to prioritize and handle emergency or crisis situations.
- Ability to attend community meetings and interpret information presented and shared amongst participants, provide program information at community meetings, provide formal program presentations, and collect and share relevant meeting information with team.
- Use oral and written communication, and interpersonal and management skills necessary to effectively supervise staff, relate to clientele served, and community agencies.
- Ability to attend worksite regularly to perform job duties and responsibilities.
- Ability to work a flexible schedule to accommodate program needs including periodic evenings and weekends.
- Demonstrate initiative and resourcefulness to respond to urgent and emergent situations safely and competently (within scope of position).
- Maintain professional boundaries with other employees and with clients.
- Maintain confidentiality of all records and information that pertain to the clientele served, employees, agency, and its related interests.
- Coach staff and provide reflective supervision.
- Document and provide feedback on employee performance and accountability.
- Manage multiple projects.
- Make decisions based on developmentally appropriate practices and trauma informed care.
- Self-reflect on performance and services.
- Monitor program operations.
- Lead trainings and meetings.
Competitive benefits, health insurance, dental insurance, retirement, tuition reimbursement, high-quality programming, and great work environment!