Family Linkage Specialist takes a wrap-around approach to provide holistic care and connect student and family with their treatment providers and schools. Family Linkage Specialist in collaboration with Engagement Specialist is responsible for serving disengaged and/or truant students due to mental health concerns. Family Linkage Specialist will help guide the interventions that address the barriers to school and therapy engagement.
Essential Duties And Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The essential duties and responsibilities include the following. Other duties may be assigned.
- Provide services in tandem with Engagement Specialist for the purpose of providing peer support, information, and advocacy as appropriate.
- Responsible for meeting clients in their preferred location to include home, school, community, or office.
- Provide direct service to include case management, case consultation, community support, and crisis management.
- Provide education, support, and mentoring to individuals and families receiving services in the SBMH Program.
- Work collaboratively as a team member that includes individuals, families, children, agency staff, and other providers in the community.
- Assist and empower clients of the agency to make informed decisions about all aspects of treatment.
- Participate in regularly scheduled consultations regarding shared clients with SBMH Therapist, Engagement Specialist and D300 staff to include Family School Liaisons (FSL).
- Prepare clients for transition to services and participate in case transition meetings.
- Create and/or gather needed material for engagement with clients
- Review client mental health records including the hospitalization and the Integrated Assessment and Treatment Plan.
- Help facilitate referral linkage through IRIS (Kane County Provider Referral System)
- Responsible for coordinating directly with participating D300 schools to help identify appropriate clients for program. This may include managing referrals.
- Responsible for notifying referent and Supervisor regarding clients that have declined services and/or unresponsive to engagement attempts.
- Responsible for reporting to supervisor on an on-going basis potentially problematic situations/cases, and emergency or crisis situations.
- Schedule and attend regular supervision with The Director of School Based Mental Health to discuss cases and report problem cases, need for special services and resource information.
- Attend group supervision as scheduled and participate in Performance Quality Improvement Goals.
- Must fulfil agency required training and attend in-service trainings assigned by supervisor.
- Communicate with the client’s primary clinician/team at least bi-weekly.
- Submit reimbursement paperwork for travel expenses on a monthly basis.
- Complete all other clinical paperwork for cases as needed. This may include Incident Reports when necessary, DCFS reports, and any requested agency reports as well as any other paperwork clinically necessary for maintaining files.
- Stay current on Medicaid Rule 132 and Rule 140.
- Must maintain 100,000/300,000/50,000 automobile insurance. Provide documentation that said insurance is current at the required level when requested by the agency.
Community Education/Public Relations
- Educate community regarding the needs of parents and families of children with a mental illness.
- Educate agency staff and other providers regarding the needs of parents and families of children with a mental illness.
- Responsible for facilitating positive networking relationships with community service providers and/or networks as assigned by supervisor.
- Be available to help develop materials and participate in special community education projects/presentations as requested by administrative staff.
- Perform other duties as assigned by supervisor.
- Perform incidental business related travel as needed.
- Participate in agency Risk Management and Continuous Quality Improvement activities.
- Perform job responsibilities with a positive attitude
- Responsible for promoting collegiality at the workplace by working collaboratively with others.
- Participate in projects or other duties as assigned by supervisor.
- Responsible for any equipment assigned to be kept free from damage or loss. Any damage or loss of equipment needs to immediately be reported to Supervisor.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Physical and Environmental Considerations
The incumbent will be sitting in car for travel for several minutes every day. The incumbent is frequently expected to walk, sit, stand, bend and drive. The incumbent may also need to climb stairs on occasion. Must be able to lift up to 35 lbs. on occasion.
The work environment is mostly field based and will have varying temperatures and noise level. The incumbent can expect to work in client’s homes, schools, public libraries, community agencies, and some in office time.
- Workers may be required to stand for long periods of time such as if at a hospital and they do not have a space for you to sit while you work.
- Other physical demands include sitting, walking and carrying your equipment.
- Use of computers/surface pros 85% of the time.
- During training or other job duties (such as billing, additional training, team meetings), some of those duties can be complete at home with the permission of your supervisor
- If at the office, crisis workers share a common area. Desks and seats are shared amongst other members of the team. Crisis workers do begin their day in the office for their scheduled day-time shifts.
- If the shared area becomes too loud, workers are allowed to utilize therapy office space downstairs (if the space is available) or there is a library area near the common space that can be used.
- There is also computer space downstairs near the bathrooms with two extra laptops available.
This position requires availability for face-to-face with clients. During the COVID19 pandemic, field-based clinicians will be provided with PPE to complete assessments in the community. As of September 2020, FSA is continuing field-based work.
Position Type/Expected Hours of Work
This position is full-time, 37.5 hour work week. This position requires 2 evenings/week or 1 evening/ 1 weekend.
This positions require extensive travel throughout the Kane and McHenry County areas and occasionally to areas outside of that.
Medical, Dental, Life, Simple IRA (agency matches up to 3% of annual salary), Flexible Spending; Mileage reimbursement for approved travel based on Expense Reimbursement Policy; Eligible for PTO and paid holidays per policy.
EDUCATION AND EXPERIENCE
Bachelor’s Degree in Psychology, Social Work or another related field. Must have reliable transportation as most skills are developed within the community. Afternoon, evening, and weekends are required to meet client’s needs. Must be a good team player, ability to work with people from diverse backgrounds, be flexible, detailed oriented, and have a positive attitude. Must be able to pass a background check, drug screen and provide proof of vehicle insurance. Must be 21 years-old. Bilingual in Spanish preferred but not required.
- Excellent verbal and written communication skills that may include public speaking and presentations.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Proficient with Microsoft Office Suite or related software