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Manager of Mental Health and Family Support

Saint Anthony Hospital


Chicago, IL

End Date



Job description

Position Purpose: Oversees the planning, coordination and direct implementation of clinical social work services for clients of the Community Wellness Program, including supervising mental health and family support staff and interns.  Support Director of Community Wellness with program development, service coordination, budgeting, evaluation and the growth of the community wellness department.

Essential Functions (list in order of importance including measures)
  1. Supervise mental health staff providing training, work assignment and review, performance evaluations and employee discipline as necessary.


  1. Actively contributes to and participates in supervision, staff meetings, and in-services.


  1. Plan and oversee the hiring, training and supervision of mental health staff and master’s level social work interns.


  1. Work with the director to develop and maintain department budget and expenses.


  1. Provides appropriate direct clinical services to clients including individual, couples and group therapy, case management, intakes and referrals.


  1. Responsible for the development, implementation, and evaluation of mental health services as well as provide technical support to other program areas within the Community Development Department.


  1. Represents the Community Wellness Program & the mental health services at public forums and meetings in order to build relationships with organizations and individuals with whom the Community Wellness Program has an invested interest or partnership including other departments of Saint Anthony Hospital, Health Affiliates, Physicians, schools, churches, community-based social service agencies and mental health networks.


  1. Documents all interactions and services provided in the client’s case file and manages files according to regulatory requirements.


  1. Provides off-site educational workshops and services.


  1.  Participate in program planning, develop recommendations and assist with development and implementation of program objectives, budget, policies, procedures and standards, ensure compliance with laws, regulations, statutes, and policies changes thereto; monitor and evaluate program effectiveness.


  1. Performs other activities as needed.



Marginal Functions (list in order of importance)


  • Performs both essential and marginal job functions in a safe manner as identified by Saint Anthony Hospital and the respective department while adhering to the Hospital’s confidentiality norms and standards. Actively and consistently demonstrates the core values of Saint Anthony Hospital in all interactions with others.


  • Assumes responsibility for knowing and maintaining established hospital and departmental objectives, policies/procedures including general sanitation, safety, environmental and infection control standards.


  • Participates in performance activities including problem identification, data collection, solution selection, implementation and evaluation. Also assists in the care and maintenance of departmental equipment and supplies as appropriate.


  • Participates in staff meetings and other inservices, meetings or committees as required.


  • Maintains professional knowledge base through literature review, seminars, workshops, meetings and in-services throughout the calendar year. Participates in professional association activities, obtains yearly CE hours as necessary.


General Job Requirements (List any required knowledge, skills, experiences or training, including length of time necessary for proficiency, required to perform the job.)

  • Licensed Clinical Social Worker (LCSW) by the State of Illinois
  • A minimum of 3 year experience supervising and managing social work staff or interns
  • A minimum of 5 years experience working in clinical mental health settings
  • A minimum of 3-5 experience providing mental health services to marginalized populations which include African-American communities and immigrant Latino families.
  • Knowledge of program planning and implementation, grant writing, and evaluation
  • Bicultural and bilingual (English/Spanish) required


To perform the job successfully, an individual should demonstrate the following competencies in performance of the essential functions of this position.

  • Problem solving—the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality.
  • Interpersonal skills—the individual establishes relationships quickly with all levels of employees within the organization, is able to maintain confidentiality, and remains open to others’ ideas and ways of doing things.
  • Communication—the individual speaks clearly and persuasively in positive or negative situations; able to produce written documents and communications that provide clear expression of ideas or goals; is able to actively listen to gain an understanding of a situation and respond accordingly.
  • Planning/organizing—the individual prioritizes and plans work activities and uses time efficiently.
  • Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality; ability to edit work for spelling and grammar and presents numerical data effectively.
  • Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
  • Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
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