Bridge to Home Housing Case Manager II-III

Position Overview: The Cunningham Township Supervisor's Office (CTSO) employs an experienced Bridge to Home Housing Case Manager who provides trauma-informed care for residents in our Bridge to Home housing program. Residents include women, survivors of sexual violence, LGBTQ+ identified residents, seniors, people with disabilities, and other vulnerable residents. This position supports individuals to stabilize from the crisis of homelessness by addressing health and wellness issues, increasing income, connecting to community support, and securing appropriate housing. Essential Duties: ● Screen individuals referred to the Bridge to Home Program to assess eligibility. ● Intake and assess participant needs, creating individualized service plans for care and exit strategies. ● Conduct weekly meetings with participants, assessing progress, setting goals, and making interventions. ● Support participants with income, budgeting, credit repair, and rental history as needed. ● Attend medical appointments, housing-related appointments, and court hearings with participants as needed. ● Coordinate referrals to other community resources to meet additional needs. ● Support successful exits with housing navigation, reunification, or support accessing inpatient services. ● Build partnerships with outside agencies providing referrals and support. ● Build rapport with individuals by utilizing a strength-based, trauma-informed lens. Other: ● Maintain complete, accurate, and confidential participant files. ● Maintain up-to-date and thorough documentation. ● Track and report on program outcomes. ● Make recommendations for program improvements. ● Participate in weekly team meetings. ● Participate in staff training and professional development opportunities. ● Other duties as assigned. Qualifications Include: ● LSW or MSW, or Bachelor’s degree in a human services field plus 3 years of experience, or commensurate work experience. ● Ability to support individuals facing homelessness, hunger, substance abuse, or mental and physical health issues, using a trauma-informed approach to care. ● Deliver services through a trauma-informed framework that emphasizes client strengths and resilience. ● Ability to effectively organize, complete, and evaluate multiple assignments. ● Excellent oral and written communication skills. ● Strong work ethic, good judgment, and a results-oriented approach. ● Ability to follow policy and procedures, and hold participant information in strict confidence. ● Ability to adapt to changing environments and new technologies. ● Digital office skills including: Windows, Word, Excel, Outlook, Google Docs. ● Demonstrated ability to work effectively and respectfully with people of all economic, racial, and gender identities. ● Must have a valid driver's license ● Spanish or French language proficiency is not required, but a plus. Benefits: ● Cunningham Township offers a generous benefit package including 16 paid holidays, 26 paid days off, pension retirement program, 100% health coverage, professional development, and employee wellness fund. Work Environment: ● Office is open Monday through Friday 8:30am - 4:30pm ● Some evening and weekend work is required. ● CTSO is committed to employee health and a healthy work/life/family balance.