Testing Program Coordinator

Testing Program Coordinator
School of Social Work
Office of Child Welfare Partnerships and Workforce Development
Position is Located in Springfield, Illinois


University of Illinois Urbana-Champaign is seeking dynamic professionals to join a partnership between public university social work programs and the Office of Child Welfare Partnerships and Workforce Development (CWPWD).


The Testing Program Coordinator, as funded by the Illinois Department of Children and Family Services, is responsible for providing operational support for the Testing and Evaluation Unit within the Office of Learning and Professional Development (OLPD); coordinating the standardized testing program for the OLPD as part of the Office of Child Welfare Partnerships and Workforce Development (CWPWD); and tracking various training and credentialing processes.


Major Duties and Responsibilities:

  • Oversee the tracking of Child and Adolescent Needs and Strengths (CANS) certification and recertification. Enters CANS scores and certify individuals as appropriate in the Child Welfare Specialist (CWS)-CANS database. Send written notification to CANS test takers of their test scores and necessary information to access the CWS-CANS database. Track failures as well as create and send reports to Northwestern for tutoring failures
  • Exam delivery and effectively manage the process. Communicate with test takers and their supervisors regarding scheduling of exams and test scores.
  • Track the assignment of tutors for participants who have failed an exam. Ensure participants who have failed an exam are scheduled to retake the exam promptly after they have been tutored. Notify Labor Relations of any DCFS exam failures.
  • Create and track the monthly proctoring schedule for the state and ensure all scheduled exams have a proctor assigned. Troubleshoot issues onsite or remotely during testing sessions. As needed, update proctoring protocols and communicate changes in procedures to all proctors. Continually work with proctors to improve consistency in following proctoring procedures. Schedule testing dates throughout the year for all licensing and CANS exams. Work with instructors at the University Partnership to schedule and co-proctor exams. Manage the Interim Training and Testing Protocol for Licensing & Adoption Workers. Proctor exams as necessary.
  • Assist in tracking compliance with various other credentialing, certification and mandated training requirements, including notifying staff of requirements and reporting out on compliance statistics. Update accounts in the IDCFS training database and track and communicate training mandates to new hires.
  •  Data entry and clerical support; create and run reports for management as needed.
  • Statewide travel with occasional overnight stays of one to two nights at a time to sites to administer testing or participate in meetings.
  • Other duties as assigned that are reasonably within the scope of duties enumerated above.


Minimum Requirements:

Bachelor’s degree and one year of experience with creating, implementing and monitoring complex tracking systems for databases.


To apply for this position, please send a cover letter, resume (months and years of employment must be included), and academic credentials (unofficial copy of transcripts or copy of your diploma is acceptable) to sw-hr@illinois.edu by December 21, 2018. For further information regarding application procedures, you may contact sw-hr@illinois.edu.  You may also visit http://www.socialwork.illinois.edu  for additional information.


The University of Illinois conducts criminal background checks on all job candidates upon acceptance of contingent offer.


Illinois is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as a qualified individual with a disability, or criminal conviction history. Illinois welcomes individuals with diverse backgrounds, experiences, and ideas who embrace and value diversity and inclusivity. (www.inclusiveillinois.illinois.edu).