Nicole Nelson is the Administrative Assistant to the Senior Statewide Director of Workforce Development. She provides all aspects of administrative support to the program, which envelops managing and coordinating the directors’ calendar, attending and recording minutes for various unit meetings that support the mission and activities established by Illinois’ Department of Children and Family Services, Office of Learning and Professional Development. She provides unit organization and expertise that support the efficiency of daily program operations. She routinely practices discretion of confidential matters and works according to the established priorities of the program. Before her employment with the University of Illinois, she was a Department of the Army, Social Services Program Manager. She maintained oversight and the delivery of four Army family advocacy programs to military service members, their families, and Army civilian employees.