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Case Manager (Housing) Mulumba

Catholic Charities Archdiocese of Washington

Job description

ORGANIZATION OVERVIEW: At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment and adult education, legal and financial services, health care, food assistance, shelter and housing, developmental disabilities and prison outreach can make a profound difference in the lives of many. Through more than 50 programs across the district and five surrounding counties, Catholic Charities is opening doors to help and hope. At CCADW, we continue to build an inclusive culture that celebrates a diverse workforce. We offer so much more than just a job. We offer careers. We take pride in our “promote from within” culture. We offer professional development, a comprehensive benefits package, a hybrid work model with both remote and in-office work, and a passion for building and motivating world class, high performing teams. Explore your career opportunity with Catholic Charities. Join us in Inspiring Hope and Building Futures.

Catholic Charities of the Archdiocese of Washington values the safety of our employees, our clients, and our visitors. In support of these values, if you are selected for this job, you must be fully vaccinated against COVID-19, except when vaccination is not medically advised or violates your sincerely held religious beliefs. If you are invited to join our team, you must submit proof that you are up to date with your COVID vaccinations, including the booster dose or you must request an exemption from your representative. New employees must either provide proof of vaccination or be granted a medical or religious exemption before working with Catholic Charities of the Archdiocese of Washington.

JOB SUMMARY: The Case Manager provides a range of comprehensive community-based case management services, including housing services and trauma-informed case management for individuals who are homeless and/or returning to the community from incarceration. The position serves as a liaison to the District of Columbia Department of Corrections, READY Center, Anchor Mental Health (Core Service Agency), and Housing, to identify and coordinate community resources and make the appropriate referrals. The Case Manager establishes and maintains effective working relationships among area residents, property owners in the community.


  • Interview and assess the needs for direct services of Returning Citizens (post-release) and individuals referred by jails or prisons including the DC Jail prior to discharge (pre-release), primarily in the District of Columbia, who have mental health needs and/or a history of addictive behaviors.
  • Perform a Vulnerability Assessment Test on all participants entering the program. Work closely with Program Manager and Employment Case Manager to identify clients who meet admission criteria.
  • Develop individualized goal plans and tasks that guide participants to resolve specified needs (mental health/substance abuse/co-occurring disorders, employment, housing, health care, vocational, educational) throughout their entire participation in the program.
  • Work closely with Employment Case Manager, Substance Abuse Education Coordinator, Anchor Mental Health staff, and other community partners to identify and help clients overcome risk factors, including anti-social attitudes, peers, and/or behaviors, as well as family and marital problems, school and work issues, and/or substance abuse or co-occurring disorders.
  • Maintain complete and accurate case records to include entering data in the database within 48 hours of contact/service.
  • Report progress and accomplishments to the Office of Victim Services and Justice Grants (OVSJG).


  • Bachelor’s degree in social work, human services, or related field.
  • For social work degree – social work licensure in the appropriate jurisdiction is required.
  • 3 years of experience working with incarcerated adults including those with mental disorders.
  • Must be able to pass a background check to gain access to secured facilities.


  • Ability to communicate effectively in written and oral form and establish and maintain cooperative working relationships.
  • Ability to work under pressure and prioritize assignments.
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