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Clinical Supervisor – Behavioral Health Programs

Children's Home & Aid

Job description

Children’s Home & Aid remains committed to improving the lives of children and families throughout Illinois. As a leading social service agency, Children’s Home & Aid serves nearly 40,000 children and families in need each year. We deliver over 70 social service programs in more than 60 Illinois counties. Although it has grown significantly over the years, Children’s Home & Aid remains dedicated to Rev. Van Arsdale’s idea that all children should grow up in an atmosphere of love and stability, and should be helped to reach their full potential.

Since 1883, Children’s Home & Aid has been a leader in responding to the changing needs of disadvantaged children and families in Illinois. For more than 135 years, Children’s Home & Aid has paved the way by establishing best practices and shaping laws in child welfare, early childhood and juvenile justice. Today, Children’s Home & Aid is recognized as a leading provider of quality programs and services to children and families in need.

The Clinical Supervisor oversees clinical services delivered at agency, school and/or community sites by internal clinical service providers. Ensures ongoing referral sources and maintains working relationships with community resources, referral sources, and funding entities. Reports to the assigned Director and/or Regional Vice President.

Core Responsibilities:

  • Responsible for the development and implementation of program plans, ensuring on-going compliance with all licensing regulations, funding performance requirements, billing and contract requirements and accreditation standards.
  • May facilitate relationships with school and community resources, proactively address concerns with all external and internal parties to support service delivery, identify referrals for our clients, and ensure collaboration and viability of the program.
  • Use evidence-based treatment modalities and adhere to model fidelity as dictated by program.
  • Ensure timely assignment and coordination of appropriate level and type of evidence-based clinical services provided by clinical service providers, proactively addressing concerns with all internal and external parties to support service delivery, and the well-being and safety of our clients, as well as permanency for child welfare clients.
  • Responsible for the implementation of the Agency’s personnel policies and practices for staff within control unit. This includes hiring, appraisals, leaves, promotions, salary changes, terminations, documentation of all personnel actions.
  • Supervise and evaluate program staff and the performance of their duties on a regular basis.
  • Provide clinical supervision to licensed and unlicensed staff working to ensure the safety and well-being of all clients.
  • Provide crisis consultation to support clinical staff, ensuring procedures regarding hotline calls, UIRS, and communication are followed.
  • May maintain a caseload of clients, providing comprehensive case management and a range of therapeutic services, for up to 10 clients.
  • Ensure timely completion of accurate and compliant clinical reports, funder and program reports and data entry (and billing if required by funder) that meets internal and external monitoring, funding, and accreditation requirements.
  • Work with Development Department to develop programs, plans, budgets and negotiate contracts with identified private and public funding sources.
  • Facilitate site visits and engage with funders to promote programs and explain deliverables and budgets.
  • Monitor and implement the program’s continuous quality improvement process including reporting and tracking outcome measures and monthly statistics.
  • Collect, review and utilize data and information on clients and services to inform program/department performance and help develop methods to enhance quality of services and improve the ability of the programs to identify and address specific individual training and consultations needs.
  • Actively participate in agency and external committees, collaborations, networks and initiatives, as assigned.
  • Develop in-service training and staff development programs, as needed.
  • Attend required trainings and support agency training and certification initiatives.
  • Respond to external and internal requests and needs in a timely manner.
  • Participate in regular supervision and staff meetings as required by department.


  • Master’s Degree in social work or related field required.
  • LCSW, LCPC or LMFT required.
  • A minimum of two years experience providing clinical services with mandated clients and/or children and families in a managed care or community based setting.
  • Demonstrated knowledge of the impact of trauma on individuals and families.
  • Training and experience in utilizing evidence-based treatment to address the
    immediate and long-term impact of single episode and complex trauma.
  • Experience in public speaking/training
  • Knowledge of family systems issues including domestic violence, child welfare, substance abuse and psychiatric care.
  • Demonstrates effective communication skills, both written and oral; consistently writes clearly and concisely for various mediums and audiences.
  • Demonstrates proficiency using current technology including Microsoft Office Suite and self-sufficient in managing daily administrative work and email communications.
  • Effectively prioritizes tasks, manages multiple projects, and meets deadlines.
  • Must be able to make quality decisions in a fast-paced work environment.
  • Must be attentive to detail, resourceful, self-motivated, and take initiative with responsibilities and assignments.
  • Demonstrates effective interpersonal skills; identifies potential conflicts and proactively produces resolutions; problem-solves, and makes sound decisions utilizing appropriate judgment.
  • Works effectively in a team-orientated, collaborative environment and builds positive relationships with clients and staff while maintaining professional boundaries.
  • Demonstrates respect and acceptance of diverse individuals and communities served by, working in partnership with, or employed by Children’s Home & Aid including but not limited to race, gender, ethnicity, social-economic status, and
    LGBTQ populations.
  • Must have valid driver’s license and auto insurance when the position requires an employee to operate a motor vehicle in connection with executing the position’s responsibilities, which include driving to and/or from any agency function.

Children’s Home & Aid offers a benefits packet to our professionals:

  • Blue Cross and Blue Shield Medical Coverage: Traditional PPO, or PPO w/health savings contributions.
  • Dental and Vision Insurance Options
  • 11 paid Holidays
  • Paid Time Off (PTO)
  • Flexible Spending
  • Opportunities for Student Loan Forgiveness
  • 401K Plan
  • Training and Professional Development Plan
  • E- Learning
  • Employee Assistance Plan

Click here to learn more about Children’s Home & Aid’s core values.

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