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Dispute Resolution Institute, Inc.


Urbana, IL

End Date


Job description


How to Apply

To apply, please email Programs Manager Rosa Druker at with your RESUME and a COVER LETTER explaining why you are a good fit for this position. If you do not include both documents, your application will be automatically rejected.

Hiring timeline

Apply by Friday May 10, 2024, to ensure priority consideration. Applications will be reviewed until the position is filled. Only those who are invited to move forward in the interview process will be contacted. All interviews will be conducted remotely. Please do not contact our office regarding the position posting.

Phone screenings (30-minutes) will be held the week of May 13, 2024. If invited to a second interview, these will take place via Zoom (video) the week of May 27, 2024. Applicants who are not invited to move forward to a second interview will receive notice from the hiring team.



The Dispute Resolution Institute, Inc. (DRI) is a non-profit organization with a mission to help people in conflict find common ground, resolve disputes, and reach agreement. DRI currently administers local and statewide mediation programs. DRI is an equal opportunity employer.


This position is a full-time position. Work will be on-site at our office at 111 Goose Alley, Urbana (position is not remote). Some evenings and weekends may be required for special events.


Responsibilities anticipated, but not limited to:

1. Coordinate the continued rollout of the Champaign County Pilot Community Mediation Program, including the ongoing development of program and outreach materials.

2. Ability to spearhead outreach and marketing initiatives with support from the programs manager. This includes attending community events, building relationships with community stakeholders, and presenting about mediation and conflict resolution. Create marketing and outreach materials, including social media posts, flyers, and PowerPoint presentations.

3. Expand and cultivate engaged volunteer pool by providing ongoing support to volunteers. Research and utilize best practices in volunteer management.

4. Work with the Executive Director and Programs Manager to schedule and host annual community mediation training.

6. Administer cases entering the Program. This may include scheduling, intakes, volunteer assignment, mediating as necessary, and updating all case management systems and other duties as assigned.

7. Outcome reporting on all cases. Must ensure all required data is promptly and properly entered into the provided online case management system. Monthly and quarterly program statistics will be required.

8. All other tasks assigned by the Programs Manager or Executive Director.

Minimum Qualifications and Skills.

The Coordinator must be a resident of Champaign County and have a bachelor’s degree or higher in a related field of study, such as criminal justice, pre-law, social work, human services, etc. The Coordinator must possess the following skills:

1. The ability to work with key stakeholders in a variety of ways, including in person, by phone, via email, and via Zoom. Must demonstrate ability to work with people from diverse backgrounds.

2. Excellent communication skills – both written and oral, including in person, by phone, e-mail, and virtually. Ability to maintain professional demeanor during emotionally charged conversations.

3. The ability to work independently and accomplish tasks without constant direct supervision.

4. Exceptional organizational skills and the ability to manage and prioritize tasks to meet schedule demands and complete tasks in a timely manner.

5. Excellent computer skills in Microsoft Office Programs.

6. The ability to coordinate and work with DRI staff in other offices throughout the state.

Preferred Qualifications

The most qualified applicants will possess one or more of the following: work experience which demonstrates the applicant’s ability to meet the minimum qualifications; specifically, knowledge of mediation, prior mediation training or experience; knowledge of community needs; experience with outreach or human services in the Champaign-Urbana area, public speaking and presenting skills.

Benefits and Wages

– This is a grant funded position, and the starting salary is $47,500.

– 100% employer paid medical, dental, vision, life insurance, short-term disability and long- term disability begins the first day of the month after hire

– Paid holidays

– Paid annual and health leave, after 90-day probationary period

– Training and development

– DRI closes our offices between Christmas Eve and New Years to allow our staff time to recharge for the coming year.

– DRI is currently setting up a 403(b)-retirement plan. Once launched, DRI will match what an employee contributes up to 4% of their salary.

Job Type: Full-time

Pay: $47,500.00 per year


  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Paid time off
  • Professional development assistance
  • Vision insurance
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